Terms & Conditions

Terms & Conditions

MINIMUM ORDER

There is no minimum order. You can mix and match different styles and garment colors within your order.


PRODUCTION

Items on website are either printed using plastisol ink or embroidered.


TURNAROUND TIME.

Our normal turnaround time is 7 to 10 business days from the day the order is placed. Orders are scheduled on a first come first serve basis. Orders received after 2 pm will be entered in production the following business day.


INK COLORS

Please note that due to varying monitor settings, the colors represented on the online art approval may not match the actual ink colors screen printed on your garments. Spiral Graphics is not responsible for variations between your monitor and the actual ink colors. Samples of ink and colors are available upon request.


SHIPPING

Orders will be shipped using USPS or UPS depending on the size of order. Shipping time is additional to turnaround time. Please consider this when placing your order.


CANCELLATIONS

Orders can not be canceled.


CHANGE ORDERS

Orders can be changed if notified within 24 hours.


RETURNS

Once an item has been completed it can not be returned or exchanged unless there is a manufacturers defect. Claims must be made within 24 hours from receipt of order. Please Email us immediately if there are errors or problems with any order.


DISCLAIMERS

Spiral Graphics, Inc. is not responsible for variances in size/color/construction of garments. Inks and garments can vary in appearance depending on brand and post-production care. Garments should be washed inside out to maximize wash ability and longevity of the print. Spiral Graphics, Inc. reserves the right to refuse service without explanation. Spiral Graphics, Inc.  reserves the right to change pricing and terms without notice.